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Terms of Service

Last updated: December 23, 2025

1. Acceptance of Terms

Welcome to Glymer Care Solutions. These Terms of Service ("Terms") govern your use of our mobile application and website (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Glymer Care Solutions provides a platform that connects families with trusted, verified caregivers. Our Service includes:

  • Caregiver discovery and matching
  • Service request submission and tracking
  • Referral management
  • Payment processing
  • Communication tools
  • Profile management

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update your information to keep it accurate and current.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. User Conduct

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Use the Service to harass, abuse, or harm others

5. Service Availability

We strive to provide continuous access to our Service, but we do not guarantee that the Service will be available at all times. We may perform maintenance, updates, or modifications to the Service that may temporarily disrupt access.

6. Payment Terms

Certain features of our Service may require payment. By making a payment, you agree to pay all charges associated with your account. All payments are processed through secure third-party payment processors outside this platform.

7. Intellectual Property

The Service and its content are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works of our content without our express written permission.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service at our discretion, with or without cause. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of changes by posting the updated Terms on this page. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

Email: info@glimmercaresolutions.com

Phone: +1 (602) 736-0201

Address: 738 Main St # 197 Waltham, MA 02451 United States

Or use our contact form.